Privacy Policy

BryxoVoice is an AI phone answering service designed for UK businesses. The BryxoVoice service is operated by Lets Ignite Limited, a company registered in England and Wales.

We may collect the following types of information:

• Information you provide via forms — such as your name, email address, company name, phone number, and any notes or messages you submit when booking a demo or contacting us.
• Communication data — information you provide when you call us, email us, or otherwise communicate with our team.
• Website usage data — we use analytics tools to understand how visitors interact with our website, including pages visited, time on site, and referral sources.
• Cookies and similar technologies — we use cookies to improve your experience and understand website usage. See the Cookies section below.

We use the information we collect to:

• Respond to your enquiries and questions
• Schedule and conduct product demos
• Provide and improve our services
• Analyse website performance and user behaviour to improve our website
• Send you relevant information about our services (with your consent where required)
• Protect against fraud, security threats, and misuse

We process personal data where we have a legitimate interest in doing so (such as responding to enquiries and improving our services), where it is necessary to perform a contract with you, or where we have your consent.

If you have questions about the legal basis for any specific processing activity, please contact us at hello@bryxovoice.com.

We may share information with:

• Service providers — third-party companies that help us operate our website and services, such as analytics providers, scheduling tools, and hosting services. These providers are contractually required to protect your data.
• Legal obligations — if required by law, regulation, or legal process, we may disclose information to comply with our legal obligations.

We do not sell your personal data.

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. When we no longer need your data, we will securely delete or anonymise it.

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing of your data
• Request portability of your data
• Withdraw consent where we rely on consent for processing

To exercise any of these rights, please contact us at hello@bryxovoice.com. We will respond to your request in accordance with applicable law.

Some of our service providers may process data outside the United Kingdom or European Economic Area. When this happens, we take steps to ensure that your data is protected in accordance with applicable data protection laws, including the use of appropriate contractual safeguards.

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. No system is completely secure, but we work to protect your information.

For more information about our security practices, visit our Security page.

We use cookies and similar technologies to improve your experience on our website, analyse website traffic, and understand how visitors interact with our content.

Types of cookies we use:

• Essential cookies — required for the website to function properly.
• Analytics cookies — help us understand how visitors use our website so we can improve it.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

If you have any questions about this Privacy Policy or our data practices, please contact us: